Privacy policy

Casa Roffa Maspalomas processes your personal data because you use our services and/or because you provide it to us yourself. Below you will find an overview of the personal data we process:
– ID card or passport data (without Social Security nr), due to mandatory tourist registration in Gran Canaria
– Address
– Telephone number
– E-mail address
– Bank account number

We process your personal data for the following purposes:
– To process payments and prevent fraud
– To comply with legal obligations, such as tax returns and tourist registration.
– To communicate with you
– To respond to your requests, complaints or feedback
– To improve our services

We will not store your personal data any longer than strictly necessary. We use the following retention periods for personal data:
Personal data > 5-year retention period > Tax and Customs Administration
Address > 5-year retention period > Tax and Customs Administration
Contact form > 5 year retention period > Maintaining communication

Casa Roffa Maspalomas does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Our website only uses technical and functional cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings.
It also allows us to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has been previously stored via your browser’s settings.

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